Service, monitoring and refresh | Managed digital display infrastructure
Onscreen Capital

Service

A screen you never have to think about

Monitoring, maintenance, spares and engineers, all inside the fee and all accountable to one SLA written in plain words.

Monitoring

Every screen watched centrally, around the clock

Temperature, power, signal and pixel health are monitored remotely for every screen in the estate. Most faults are found and fixed before anyone on site notices them.

When hands are needed, an engineer arrives with the right part, because the spares for your exact screens are already on the shelf.

The SLA in plain words

We answer

One number, one team, staffed by people who can see your screens on their monitors while you talk.

We respond in agreed hours

Response and fix times are defined in the agreement, matched to how critical each screen is to your operation.

We hold the spares

Modules, power supplies and controllers for your exact screens, held in the UK, so repairs never wait on a factory.

We refresh before it ages

Lifecycle management is part of the service. The technology is renewed on the agreed cycle, inside the same fee.

24/7

central monitoring with remote diagnostics

100%

of service, spares and engineer costs inside the fee

1

number to call, one team accountable end to end

Ask us what the SLA would look like for your screens.

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